Privacy Policy

Summary

What this policy covers

This policy explains how Dead Star Tavern collects and uses data when you browse, book, or host sessions.

It applies to visitors, players, and storytellers. If you only browse the site, we collect limited technical data to keep things secure and functional. If you create an account or book a session, we collect the details needed to deliver the service.

Data We Collect

Account data

When you register, we collect the basic information needed to create and secure your account. This includes your email address, display name, password hash, and verification status, along with optional profile details you choose to share.

Profile details such as pronouns, timezone, avatar, and availability.
Preferences that shape how your profile appears to other members.

Booking & payment data

When you book a session, we record the reservation so we can confirm seats, issue receipts, and support payment processing and refunds. Payment card details are handled by Stripe, while we store the identifiers and records needed to reconcile transactions. If you opt to save a card for future bookings, it is stored securely with Stripe.

Booking records, seat quantities, timestamps, and totals.
Stripe identifiers required for payouts, refunds, and receipts.

Content & communications

We collect the content you share on the platform so sessions can be managed and participants can communicate.

Messages, reviews, Session Zero responses, campaign details, and World Builder documents.
Support requests submitted via a Support Ticket.

Technical data

We log limited technical data to keep the service reliable and secure, and to troubleshoot issues.

IP address, timestamps, browser details, and basic device information.

How We Use Data

Provide the service

We use your data to run the marketplace, match players and storytellers, and keep bookings on track. This includes sending confirmations, reminders, and updates related to sessions you join or host.

Create and manage accounts, bookings, and payouts.
Enable messaging, Session Zero workflows, and storyteller profiles.
Send reminder and summary emails based on your notification preferences.

Safety & compliance

We also use data to keep the platform safe, respond to support requests, and meet legal requirements that apply to payments and record-keeping.

Prevent fraud, abuse, and violations of community rules.
Meet legal obligations related to payments and record-keeping.

Sharing & Processors

We share data only with service providers that help us operate the platform. These providers process data on our behalf and are used for payments, email delivery, and storage.

Stripe processes payments and payouts. We store only the identifiers required to reconcile transactions and support refunds. Saved payment methods (if you opt in) are stored with Stripe.

Oracle SMTP is our primary email transport for transactional messages. Brevo is used as a backup delivery provider to ensure time-sensitive updates still arrive if the primary service is unavailable.

Cloudflare R2 hosts uploaded images and assets so profiles, listings, and World Builder libraries can display media reliably.

Data Retention

How long we keep data

We retain account and transaction records for as long as needed to provide the service, resolve disputes, and meet legal obligations. When information is no longer needed, or an account is requested for deletion, we remove or anonymize it within a reasonable time.

Your Rights & Choices

Access & updates

You can review and update most profile information in Account Profile . Email changes require verification to keep your account secure.

Notification preferences can be updated in Account Notifications , and reminder emails include an unsubscribe link for quick opt-out.

Deletion

Account deletion can be requested from Account Security . We remove your profile and stored content (including World Builder data and uploads) once deletion is confirmed, but we may keep limited records for legal, tax, or financial compliance.

International Transfers

Global access

Dead Star Tavern and its providers operate in multiple regions, which means your data may be processed or stored outside your home country. We take reasonable steps to safeguard data during these transfers.

Contact

Policy email

Questions about this policy, data requests, or privacy concerns can be sent via a Support Ticket. We will respond as quickly as we reasonably can.